Privacy policy

Privacy Policy

DIVEBEAM (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.divebeam.com (the “Site”).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Personal Information We Collect

To provide our products and services, we may collect personal information (“Personal Data”), including:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment-related information

We may also automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Device information
  • Time zone
  • Pages visited and browsing behavior

2. How We Use Your Information

We use your Personal Data to:

  • Process and fulfill orders
  • Communicate with you regarding purchases or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Detect and prevent fraud or risk
  • Send marketing communications (you can opt out at any time)
  • Deliver relevant advertising, including through Google Ads and remarketing services

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Personalize your experience
  • Support advertising and remarketing campaigns

You can control or disable cookies through your browser settings.
Please note that some features of the Site may not function properly without cookies.

4. Sharing Your Information

We do not sell or rent your Personal Data.

We may share your information with trusted third parties, including:

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers
  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (e.g., Google Ads)

These third parties process your data only as necessary to provide services to us and are required to protect your information.

5. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location (such as the EU, UK, or California), you may have the right to:

  • Access the Personal Data we hold about you
  • Request correction or deletion of your Personal Data
  • Request restriction of processing
  • Withdraw consent at any time
  • Opt out of marketing communications

To exercise your rights, please contact us at:
service@divebeam.com

7. Data Security

We implement reasonable technical and organizational measures to protect your Personal Data.

While no method of transmission or storage is completely secure, we strive to use commercially acceptable means to protect your information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18.
We do not knowingly collect Personal Data from children.

9. Third-Party Links

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: service@divebeam.com
Website: https://www.divebeam.com